Privacy Policy
Effective Date: 15 July 2025
Website: www.mandalowellness.co.za
Business Name: Mandalo Wellness
1. Who We Are
Mandalo Wellness is a South African-based wellness practice, offering services in intuitive healing, Reiki, and spiritual guidance. Our website address is: https://www.mandalowellness.co.za.
2. Personal Data We Collect and Why
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string. This data helps us detect and prevent spam.
An anonymized string (hash) created from your email address may be sent to the Gravatar service to check if you use it. View Gravatar’s privacy policy here: https://automattic.com/privacy. Once your comment is approved, your profile picture is publicly visible alongside your comment.
3. Media Uploads
If you upload images to the website, please avoid embedding location data (EXIF GPS) in the images. Visitors may download and extract location data from such media.
4. Cookies
We use cookies to enhance your browsing experience.
- If you leave a comment, you may opt-in to save your name, email, and website in cookies. These last for one year for your convenience.
- Visiting the login page sets a temporary cookie to determine if your browser accepts cookies. This contains no personal data.
- Logging in sets additional cookies to save your login credentials and screen preferences:
- Login cookies: 2 days
- Screen option cookies: 1 year
- “Remember Me”: 2 weeks
- Logging out removes these cookies.
- Editing or publishing content will set a cookie storing the post ID. This expires after 1 day.
5. Embedded Content from Other Websites
Articles on this website may include embedded content (e.g. videos, images, articles). Embedded content behaves as if you visited the source website directly.
These external websites may collect your data, use cookies, embed third-party tracking, and monitor your interaction with their content — particularly if you’re logged in to those platforms.
6. Who We Share Your Data With
We do not sell or rent your personal data.
However, if you request a password reset, your IP address will be included in the reset email to protect your account.
7. How Long We Retain Your Data
- Comments: Retained indefinitely, including metadata, to auto-approve future responses.
- User Accounts (if applicable): All personal data provided in user profiles is stored. Users can view, edit, or delete their information (except usernames). Administrators can also manage this data.
8. Your Data Rights
If you have an account on this site or have submitted comments, you may:
- Request an exported file of the personal data we hold.
- Request erasure of your personal data (excluding data we are legally required to keep).
To exercise these rights, contact us at: info@mandalowellness.co.za
9. Where Your Data is Sent
Visitor comments may be analyzed via automated spam detection tools.
10. How We Protect Your Data
We take appropriate technical and organizational measures to safeguard your data, including secure hosting, encrypted data transfers (SSL), and limited admin access.
11. Contact Us
For privacy-related concerns or data access requests, please contact:
Mandalo Wellness
📧 Email: info@mandalowellness.co.za